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Upgrading Your Plan

Upgrading unlocks more products, feeds, AI credits, and features. Upgrades take effect immediately.

Consider upgrading when:

  • Approaching product limits
  • Need more feeds
  • Want additional platforms
  • Need GMC connection
  • Running low on AI credits
  • Require FTP delivery
  1. Go to Settings

    Click Settings in the sidebar.

  2. Click Billing

    Select the Billing tab.

  3. View plans

    Click Change Plan to see options.

  4. Select new plan

    Choose your desired plan.

  5. Confirm upgrade

    Review the change and click Upgrade.

  6. Start using new features

    New limits and features are immediately available.

  • New product limits apply
  • New features unlocked
  • AI credits added (prorated)
  • Access to new platforms
  • Prorated charge for remainder of current period
  • Future billing at new rate
  • Charges appear on Shopify bill
  • All existing data preserved
  • Feeds continue working
  • No interruption to service

You only pay for the remaining time in your billing cycle:

Example:

  • Current plan: Starter ($19/mo)
  • New plan: Growth ($49/mo)
  • Days remaining: 15 of 30
  • Prorated charge: ($49 - $19) × (15/30) = $15

Full price of new plan applies:

  • Growth: $49/month
  • Billed on regular billing date
Moving From → ToWhat You Gain
Free → Starter+900 products, +2 feeds, all platforms, GMC
Starter → Growth+9,000 products, +7 feeds, FTP, webhooks
Growth → ProUnlimited products/feeds, priority support, API

If you’re on the free plan:

  1. Free trial starts when you upgrade
  2. 14 days of full features
  3. Charged after trial ends
  4. Cancel before trial ends to avoid charges

If you’re in a free trial:

  1. You can change plans during trial
  2. Trial continues until end date
  3. Final plan charges after trial
  1. Products over limit excluded from sync
  2. Upgrade to increase limit
  3. Products automatically sync after upgrade
  1. Upgrade from Free (Google only) to Starter
  2. Create feeds for Facebook, TikTok, etc.
  3. Start advertising on new platforms
  1. Upgrade to Growth or Pro
  2. Configure FTP settings in feed
  3. Feeds automatically push to FTP

Instant. New features are available immediately.

Yes. You’re charged a prorated amount.

What if I upgrade and then want to downgrade?

Section titled “What if I upgrade and then want to downgrade?”

You can downgrade anytime. See Downgrading Your Plan.

No. All data is preserved.

Yes. You can upgrade to any plan directly.

  • Check internet connection
  • Try refreshing the page
  • Contact support if issue persists
  • Refresh the page
  • Log out and back in
  • Contact support if issue persists
  • Changes may take a few minutes
  • Check Shopify billing for charge
  • Contact support if not reflected within 1 hour