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Products Missing from Feed

Missing products in your feed means lost advertising opportunities. This guide helps you find why products are excluded and how to include them.

Compare:

  • Products in Shopify
  • Products synced in Feedy McFeed Feed
  • Products in feed

If numbers differ, products are being filtered or excluded.

  1. Go to Products
  2. Check “Not in any feed” filter
  3. Review excluded products

Symptoms: Product in Shopify but not in Feedy McFeed Feed

Causes:

  • Product just added
  • Sync hasn’t run
  • Product is archived/draft

Fix:

  1. Check product is Active in Shopify
  2. Click Sync Now in Feedy McFeed Feed
  3. Wait for sync completion
  4. Verify product appears

Symptoms: Product synced but not in specific feed

Causes:

  • Collection filter excludes it
  • Product type filter excludes it
  • Tag filter excludes it
  • Price filter excludes it

Fix:

  1. Review feed filter settings
  2. Check product meets all criteria
  3. Adjust filters or product tags

Symptoms: Out-of-stock products missing

Cause: “In stock only” filter enabled

Fix:

  • Restock the product
  • Or change availability filter
  • Or use “include out of stock”

Symptoms: Product fails health checks

Causes:

  • Missing required attributes
  • Invalid data format
  • Image issues

Fix:

  1. Check product in Products list
  2. View validation errors
  3. Fix the issues
  4. Regenerate feed

Symptoms: Was in feed, now missing

Cause: Product archived or deleted in Shopify

Fix:

  1. Check product status in Shopify
  2. Unarchive if needed
  3. Product will sync on next update
  1. Go to Products
  2. Search for product name or SKU
  3. Click on product
  4. View “Feed Status” section
StatusMeaning
In feed XIncluded in that feed
ExcludedFiltered out (see reason)
Validation failedData issues
Not syncedNot in Feedy McFeed Feed yet

Check each filter type:

  • Product in required collection?
  • Collection filter correct?
  • Product type matches filter?
  • Spelling/case matches?
  • If include mode: Has required tag?
  • If exclude mode: Has excluded tag?
  • Product in stock?
  • Filter allows current status?
  • Price within min/max range?
  • Variant prices in range?
  1. Export products from Feedy McFeed Feed
  2. Export products from Shopify
  3. Compare lists
  4. Identify discrepancies
  1. Filter: “Not in any feed”
  2. Or filter: “Excluded from [specific feed]”
  3. Review reasons
ReasonQuick Fix
Not syncedClick Sync Now
Wrong collectionAdd to collection
Missing tagAdd required tag
Out of stockUpdate inventory
Validation errorFix data issue
  1. Verify product now meets criteria
  2. Regenerate feed
  3. Confirm product appears
  4. Check in platform
  1. Add required attributes in Shopify
  2. Add to appropriate collections
  3. Tag appropriately
  4. Verify meets feed criteria

Monthly:

  • Compare product counts
  • Review excluded products
  • Check for data issues